Show what great customer service you have on your website and convert website visitors into customers by using an Online Operator system.
An Online Operator or chat system will allow you and your staff to quickly answer questions using chat software, which is cost-efficient and doesn’t tie up customer service resources the way telephone calls do.
Our Online Operator services include:
- Requirements gathering and documentation
- Online Operator system application integration
- Application configuration
- Testing and training
The entire chat text is recorded and saved in the system for followup by your sales staff, and the prospective customer receives an email transcript.
This system can also be used as an internal chat system between employees. By using stored responses, you can make sure consistent information is given to prospective customers.
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Please use our quick Quick Quote form to email us, or call us at 678-969-0448.