Show what great customer service you have on your website and convert website visitors into customers by using an Online Operator system.

An Online Operator or chat system will allow you and your staff to quickly answer questions using "chat" software which is cost-efficient and doesn't tie up customer service resources the way telephone calls do.

The entire chat text is recorded and is saved in the system for follow up by your sales staff and the prospective customer receives an email transcript.

Our Online Operator Services include:

• Consulting
• Requirements gathering and documentation
• Online Operator system application integration
• Application configuration
• Testing and training
• Support

This system can also be used as an internal chat system between employees, and by using stored responses, you can make sure consistent information is given to prospective customers.

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