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Our Methodology

Having a methodology and using it for every project means we have a time-tested system for achieving success with every project.

Creating project success with a five-step methodology

We have a five-step methodology that organizes every complex project into smaller steps. This approach helps us to be thorough, efficient and to not overwhelm our clients.

  1. Discovery
  2. Requirements Documentation
  3. Proposal
  4. Project Management
  5. Quality Assurance

Discovery

Discovery is the process of determining the scope work, as well as learning about the client’s business, project goals and expectations, identifying potential issues, discussing budgets and timelines. The Discovery process usually begins with Design-First providing a questionnaire. This detailed questionnaire is designed so that Design-First can fully understand your business, target audience and other details, which are important to a successful project.

After the questionnaire has been completed, Design-First reviews the questionnaire in detail, then we will schedule a time to either meet in person or by phone in order to clarify all work details.

Requirements documentation

Requirements Documentation follows the Discovery process. This document will summarize exactly what the project requires. This document is used for estimating the project cost and will become part of a formal Project Proposal document.

Proposal

Proposals are a detailed document for a specific project. Proposals will contain the various project tasks in as much detail as possible based on the Discovery process. Project proposals will include an exact price quotation, provided Design-First has received enough information from the Discovery process to determine exactly what is needed for the project. Some projects require research and additional gathering of requirements, or may have several unknown. In such cases, these Project Proposals are provided as estimates.

Project management

Project management is provided by assigning a project manager to oversee the creative or development team assigned to your project. When the project is initiated, a Project Plan will be provided, detailing the work schedule and project milestones. Weekly status reports will be provided in writing to keep everyone involved in the project up to date on project progress, and will detail any issues and materials needed from the client.

Quality assurance

Quality Assurance is provided by involving our clients in a review process. For graphic design and print work, we provide concept designs and printing proofs for approval by clients before any files are sent to the printer. For website work or custom application programming, our clients have an opportunity to review the website or application and test the same before acceptance. Our methodology is based on many years of experience working on a wide range of projects. Our goal is make all projects go smoothly and efficiently.

Getting started

To get started, call us at 678-969-0448 or complete our Quick Quote Request Form.

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Design-First is located in Duluth, Georgia inside Gwinnett County. Phone: 678-969-0448 or Toll Free at: 888-223-2730